Control Tower Support Admin
South Jakarta, DKI Jakarta, Indonesia
Contracted
Entry Level
Job Descriptions:
- Recap and input all incoming Control Tower tickets into Google Sheets, ensuring data accuracy, completeness, and consistency.
- Support the team in processing operational data related to battery swap stations, including monitoring logs, updates, and issue reports.
- Assist with administrative tasks related to station monitoring, maintenance workflow, and escalation processes.
- Prepare required documents such as insurance claim forms, incident reports, and operational paperwork.
- Maintain and manage Control Tower documentation, ensuring all files, logs, and records are well-organized and accessible.
- Assist with ad-hoc tasks such as refund processing, follow-ups, or supplementary reporting needs.
- Ensure all station lists, maintenance documents, and tracking sheets are updated accurately based on team inputs.
- Help the team document and maintain updated monitoring and escalation procedures as they evolve.
- Minimum Diploma (D3) in any major.
- At least 1 of experience in data entry or administrative roles.
- Experience in Google Workspace (Sheets, Docs, Drive).
- Previous experience in telecommunications, field operations, or startup environments is preferred.
- Structured, process-oriented, and able to coordinate well with the team.
- Strong attention to detail and accuracy in data handling.
- Able to manage basic reporting and documentation requirements.
- Fluent in English; additional languages are a plus.
Apply for this position
Required*